Trust and security

What's actually built today — plainly, including what isn't there yet.

Two-factor authentication

Authenticator-app two-factor login and single-use recovery codes are available to platform staff, client admins, supervisors, and agents. Enrollment is currently optional.

Audit logging

Actions taken by platform staff on a client's account — billing adjustments, fraud holds, impersonation — are recorded in an audit log.

Fraud and abuse controls

Daily spend limits, hourly call limits, and concurrent-call limits guard against runaway usage, with a manual fraud hold available to platform staff.

Messaging compliance

In-app 10DLC brand and campaign registration keeps US business texting within carrier compliance rules.

Not yet in place

Dialzis does not currently hold SOC 2 or HIPAA certification, and does not offer single sign-on (SSO). If your business requires either, please contact us before signing up so we can tell you honestly whether Dialzis fits your requirements today.